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Activation
The implementation of recovery procedures, activities and plans in response to an emergency or disaster declaration.
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Activity
Process or set of processes undertaken by an organization (or on its behalf) that produces or supports one or more products or services, for example, accounts, call centre, IT, manufacture, distribution. This is similar to function
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Alert
A formal notification that an incident has occurred which may develop into a disaster.
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Alternative site
An alternative operating location for the usual business functions (i.e. support departments, information systems and manufacturing operations) when the primary facilities are inaccessible. (Associated term: back up site)
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Benchmarking (to be advised)
The effect on the business of a backlog of work that develops when a system or process is unavailable for a long period, and which may take a considerable length of time to reduce.
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BS 7799 & BS25999
A UK BSI Standard for information security management. Section 9 deals with Business continuity management.
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Building denial
Any damage, failure or other condition which causes denial of access to the building or the working area within the building, e.g. fire, flood, contamination, loss of services, air conditioning failure, forensics.
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Business continuity
A proactive process which identifies the key functions of an organisation and the likely threats to those functions, from this information plans and procedures which ensure key functions can continue whatever the circumstances can be developed.
Strategic and tactical capability, pre-approved by management, of an organization to plan for and respond to incidents and business interruptions in order to continue business operations at an acceptable pre-defined level.
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Business continuity co-ordinator
A member of the recovery management team who is assigned the overall responsibility for co-ordinator of the recovery planning programme ensuing team member training, testing and maintenance of recovery plans. (Associated terms: business recovery planner, disaster recovery planner, business recovery co-ordinator, disaster recovery administrator)
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Business continuity management
Those management disciplines, processes and techniques which seek to provide the means for continuous operation of the essential business functions under all circumstances.
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Business continuity management (BCM)
Holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organizational resilience with the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities
Note. Business continuity management also involves the management of recovery or continuity in the event of an incident and management of the overall program through training, rehearsals, and reviews, to ensure the business continuity plan stays current and up-to-date.
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Business continuity management lifecycle
Series of business continuity activities which collectively cover all aspects and phases of the business continuity management program.
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Business continuity management program
Ongoing management and governance process supported by senior management and resourced to ensure that the necessary steps are taken to identify the impact of potential losses, maintain viable recovery strategies and plans, and ensure continuity of products/services through , training, exercising, maintenance and assurance.
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Business continuity plan
A collection of procedures and information which is developed, compiled and maintained in readiness for use in the event of an emergency or disaster. (Associated terms: business recovery plan, disaster recovery plan, recovery plan)
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Business continuity plan (BCP)
Documented collection of procedures and information that is developed, compiled and maintained in readiness for use in an incident to enable an organization to continue to deliver its critical products and services.
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Business continuity planning
The advance planning and preparations which are necessary to identify the impact of potential losses; to formulate and implement viable recovery strategies; to develop recovery plan(s) which ensure continuity of organisational services in the event of an emergency or disaster; and to administer a comprehensive training, testing and maintenance programme. (Associated terms: contingency planning, disaster recovery planning, business recovery planning)
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Business continuity programme
An ongoing process supported by senior management and funded to ensure that the necessary steps are taken to identify the impact of potential losses, maintain viable recovery strategies and recovery plans, and ensure continuity services through personnel training, plan testing and maintenance. (Associated terms: disaster recovery programme, business recovery programme, contingency planning programme).
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Business continuity strategy
Approach by an organization that will ensure its recovery and continuity in the face of a disaster or other major incident or business interruption.
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Business critical point
The latest moment at which the business can afford to be without a critical function or process.
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Business impact analysis (BIA)
A management level analysis which identifies the impacts of losing company resources. The BIA measures the effect of resource loss and escalating losses over time in order to provide senior management with reliable data upon which to base decisions on risk mitigation and continuity planning. (Associated terms: business impact assessment, business impact analysis assessment)Process of analyzing business functions and the effect that a business interruption might have upon them.
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Business interruption
An event, whether anticipated (e.g., a public service strike or hurricane) or unanticipated (e.g. a blackout or earthquake), which disrupts the normal course of business operations.
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CCA Civil Contingencies Act
An act of parliament which recognises the duties of suppliers to plan for continuance of service post disaster. This act also places a responsibility on companies to assess their supply chain too.
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Cold site
One or more data centres or office space facilities equipped with sufficient pre-qualified environmental conditioning, electrical connectivity, communications access, configurable space and access to accommodate the installation and operation of equipment by critical staff required to resume business operations.
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Contingency fund
An operating expense that exists as a result of an interruption or disaster which seriously affects the financial position of the organisation. (Associated term: extraordinary expense).
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Contingency plan
A plan of action to be followed in the event of a disaster or emergency occurring which threatens to disrupt or destroy the continuity of normal business activities and which seeks to restore operational capabilities.
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Cost-benefit analysis
Financial technique that measures the cost of implementing a particular solution and compares this with the benefit delivered by that solution.
Note. The benefit may be defined in financial, reputation, service delivery, regulatory or other terms appropriate to the organization.
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Crisis
An abnormal situation, or perception, which threatens the operations, staff, customers or reputation of an enterprise.
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